Privacy Policy – Zapio
Zapio (“the App”) is a Shopify upsell application that provides promotional features including BOGO, BXGY, milestone rewards, free gifts, and free shipping. This Privacy Policy describes how personal data is collected, used, and shared when merchants install or use Zapio in connection with a Shopify store.
1. Information We Collect
When you install or use Zapio, we may collect the following categories of information:
Store and Merchant Information
- Store name and URL
- Store owner name (Shopify Plus) and email address
- Shopify store identifiers
- Installed themes and basic store configuration (discounts, products, orders, analytics) required for app functionality
Customer Data Processed on Your Behalf
- Order and cart data required to apply upsell offers (e.g., cart contents, order value, discount eligibility)
- This data is accessed only to execute app features and is not used for independent purposes
2. How We Use Information
Collected information is used strictly to:
- Provide, operate, and maintain Zapio features
- Enable upsell offers
- Communicate with merchants regarding app functionality, updates, or support
- Monitor performance, detect errors, and improve reliability
- Comply with legal and regulatory obligations
3. Sharing of Information
We may share information only in the following circumstances:
- Service Providers: With trusted third-party services (e.g., hosting providers) strictly to operate and improve the app
- Legal Requirements: When required to comply with applicable laws, regulations, subpoenas, or legal processes
- Business Protection: To protect Zapio’s rights, security, or integrity
4. Data Retention
We may share information only in the following circumstances:
- Merchant and store data is retained only as long as the app is installed or as necessary to fulfill operational and legal requirements
- Upon app uninstallation, data is deleted or anonymized unless retention is legally required
5. Data Security
Zapio implements reasonable administrative, technical, and organizational safeguards to protect information from unauthorized access, disclosure, or misuse. No system is completely secure, but protection is continuously maintained.
6. International Data Transfers
Data may be processed outside your country of residence, including regions such as the United States or Canada. When applicable, safeguards are applied to ensure lawful data transfers.
7. Rights of Users (GDPR / CCPA)
Depending on jurisdiction, users may have the right to:
- Access personal data
- Correct or update personal data
- Request deletion of personal data
- Object to or restrict processing
8. Changes to This Policy
This Privacy Policy may be updated to reflect operational, legal, or regulatory changes. Continued use of Zapio after updates constitutes acceptance of the revised policy.
9. Contact Information
For questions, requests, or concerns related to this Privacy Policy, contact us at:
Email: contact@axilweb.com
